Terms of Service

These terms apply when you create an account or use the service. They are written to be read, not to be impressive. If something here is unclear, ask us before you rely on it.

1. What this service is

A workspace for artists who take commissions: you record the work you have agreed to do, track it through its stages, and share read-only pages with your own clients.

What it is not, because these are the assumptions most likely to cost you something:

• Not a marketplace. We do not find you clients and no one discovers you through us.
• Not a payment processor for your commissions. Money between you and your client never passes through us. What you record here is a note about a payment; it is not the payment.
• Not a contract between you and your client. Nothing you publish here — a commission sheet, a queue position, a progress page — creates or replaces your agreement with them. Your terms with your clients are yours.
• Not a backup service. See section 4. This one matters more than it sounds.

2. Your account

You need to be 18 or over to have an account of your own. If you are between 13 and 17 you may use the service with the consent and supervision of a parent or guardian who has read these terms and agrees to be bound by them. Under 13, no.

Publishing adult work requires you to be 18 or over, regardless of guardian consent. See the Acceptable Use Policy.

Keep your login credentials to yourself; anything done through your account is treated as done by you. Tell us promptly if you think someone else has access.

One person, one account. You may not sell or transfer an account.

3. What you upload stays yours

You keep every right you had in your work. Uploading it here transfers nothing.

To run the service we need a narrow licence, and only this: to store your files, convert and compress them, generate thumbnails, apply your watermark, and display them to the people you have chosen to show them to. That licence exists only to operate the service for you, it is not exclusive, and it ends when you delete the content or your account — except for backup copies that expire on their normal schedule.

We do not use your work to train machine-learning models, and we do not licence it to anyone who does. We do not sell it, publish it, or use it to promote the service without asking you first, in that specific instance.

4. What happens to an image when you upload it

Three things, all irreversible, all done before the file is stored:

1. It is re-encoded to WebP and reduced to fit a fixed pixel budget. The original resolution is not kept.
2. Metadata is stripped, including EXIF — which is also where camera models and GPS coordinates live.
3. Your handle is drawn into the image as a watermark, and we keep no unmarked copy. We cannot give you one later, because it does not exist.

So: this is not a backup. Whatever you upload here, keep your own original somewhere else. We say the same thing in the upload screen, and we are repeating it because it is the single most expensive misunderstanding available.

5. What you publish is public

You choose which projects are public. When a project is public, its page shows the title, the client name, the dates, the stage it is in and the images in it — to anyone with the link.

Projects marked Mature (18+) are shown differently: behind a click-through warning, with no social preview image, and blurred in your portfolio until a visitor chooses to see them. Marking them correctly is your responsibility and the rules are in the Acceptable Use Policy.

That includes anything you typed into those fields. If your client's real name is in the client field, their real name is on the page, and link previews on social platforms may copy it. We prompt about this where you type it, but the decision and the responsibility are yours.

Turning a project private takes effect immediately. Images already cached by a content delivery network can survive for a few minutes afterwards.

6. Your clients' information

When you record a client's name, or when someone submits a commission request to you, that information belongs to your relationship with them. You decide what to collect and what to publish; we store and process it on your instructions. Where data protection law applies, you are the controller of that data and we are your processor.

You are responsible for having a lawful basis to record what you record, and for telling your clients what you do with it.

7. Plans, limits and billing

Free and paid plans have limits — active projects, storage, uploads per day, and so on — shown in the app before you subscribe. The free plan does not expire and is not a trial.

Payments are handled by Creem, acting as merchant of record. That means Creem is the seller on record for the transaction, appears on your statement, handles tax and invoicing, and its terms apply to the payment itself. We never see or store your card details.

Subscriptions renew automatically at the interval you chose, at the price then in effect, until you cancel. You can cancel at any time from your account settings.

If we raise a price, we will tell you by email before it applies to you, and it never applies to a period you have already paid for.

Downgrading never deletes anything. If you drop to a plan with a lower limit, everything you already have stays and stays accessible; you simply cannot add more of that thing until you are under the limit. See the Refund Policy for how cancellation and refunds work.

8. Acceptable use

The rules for what may be stored and published here are in the Acceptable Use Policy, which is part of these terms. It is a separate page because it is the part people actually need to read.

9. Availability

We aim to keep the service running and we do not promise that it always will be. There will be maintenance, there will be outages, and some of them will not be our doing. We may change or remove features; if a change would destroy something you rely on, we will try to give you warning and an export path.

10. Ending it

You can leave at any time. Deleting your account removes your projects, your uploaded images from storage, your payment records and your commission sheets — including any published share links, which stop working immediately. We cannot undo it.

We may suspend or close an account that breaks these terms or the Acceptable Use Policy. For anything other than the hard prohibitions in that policy, we will tell you what the problem is and give you a chance to fix it first.

11. Liability

The service is provided as it is. To the extent the law allows, we are not liable for indirect or consequential losses, for lost profits, or for lost data — and given section 4, please take the data point seriously and keep your own originals.

Nothing here limits liability that cannot be limited by law.

12. Changes to these terms

We will post the new version here with a new date at the top. For changes that materially affect you, we will give notice in the app or by email before they take effect. Continuing to use the service after that means you accept them.

13. Who you are dealing with, and where

The service is operated by an individual, not a company. The operator's name and contact address are at the bottom of this page.

These terms are governed by the laws of the People's Republic of China. This does not remove protections that the mandatory consumer law of your own country gives you.

Questions about any of this: use the contact address below. A real person reads it.